Appointments

Urgent appointments

To request an urgent appointment for today (Monday to Friday):

  • Phone us on 020 8946 5681 from 8am to 9am
  • Thereafter please use our appointment request form, Monday to Friday from 9am to 3.30pm. We will respond on the same day during opening times
  • Visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable Healthcare professional to help you.

Routine appointments

For routine appointments you will need to complete an online request form

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery

Appointments by phone can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

  • use your NHS account (through the NHS website or NHS App)
  • using the GP online system – Patient Access app
  • phone us on 020 8946 5681, Monday to Friday from 8am to 6.30pm
  • reply CANCEL to your appointment reminder text message

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with a Healthcare Professional either by phone or face-to-face
  • if you need an interpreter
  • if you have any other access or communication needs

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.